2018 Summer Tour

The Think Outside The Bowl Tour is a classic American road trip to promote brands who believe in the power of doing the little extras to create happier customers and engaged employees. The 2018 edition includes stops via car and air, with more than presentations and workshops by authors Stan Phelps and Evan Carroll.

MILES

CITIES

EVENTS

CAR

June 21

Witchita

July 19

Austin

July 30

Pittsburgh

July 8

Raleigh

July 20

Dallas

August 1-3

New York

July 9

Atlanta

July 23

Kansas City

August 7

Charlottesville

July 11

New Orleans

July 25

Milwaukee

August 8-9

Virginia Beach

July 12

San Antonio

July 26

Green Bay

August 15

Raleigh

July 13

Dallas

July 27

Detroit

August 23

Durham

July 18

San Antonio

Follow Us!

Throughout the journey, Stan and Evan will share updates via social media and on-the-road chats using Facebook Live. The tour will culminate in Durham, NC at the second Think Outside The Bowl Business Strategy Conference where Stan and Evan will be joined by all of the authors in the Purple Goldfish series for a day-long learning experience.

2 weeks ago

PurpleGoldfish.com

[FirstTimeEver] In honor of CX Day, I've made all seven colors of the Goldfish Series eBooks available for free download from Amazon on 10/2.
Here's a synopsis of each and the big idea they represent:
Purple - Little things can make a big difference in customer experience. [Foreword Drew McLellan]
Green - You can't have happy enthused customers without happy engaged employees. [Foreword Ted Coiné]
Gold - Don't treat all customers and employees the same, treat them fairly. [Foreword Chris Malone]
Blue - Leverage technology and data to create a faster and more personalized experience. [Co-author Evan Carroll, Foreword Shep Hyken]
Red - Tax filing status is meaningless, you are either for-purpose or not-for-purpose. [Co-author Graeme Newell, Foreword David Howitt]
Pink - Your flaws hold the key to what makes you awesome and remark-able in business. [Co-author David Rendall, Foreword Mike Maddock]
Yellow - Happiness should be the only metric we should care about in business. [Co-author Rosaria Cirillo Louwman CCXP, Foreword Jeanne Bliss, CCXP]
Link to my author page and book links below. #marketing #business #customerexperience #book #insights #retention #CXDay
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Reach the hearts and minds of your customers, prospects, and employees by doing the little extras that make a big difference.


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