Hall of Fame Class of 2010 – Doubletree
Traveling can really bring on the tinge of loneliness, but the experts at Kimpton Hotels anticipate such things. That’s why they introduced their Guppy Love program, one of my absolute favorite examples from the Purple Goldfish project. With Guppy Love, just ask the front desk for a goldfish to be delivered to your room. This goldfish will not only keep you company during your stay, but the Kimpton staff will feed and take care of your finned friend for you. That’s service!
Guppy Love was introduced at the Hotel Monaco back in 2001. A fun extension of Kimpton’s pet-friendly theme (select properties have Directors of Pet Relations) it’s a true Purple Goldfish which customers will remember for years to come.
WHY A FISH?
It’s actually quite simple, as I found out. “The ‘Guppy Love’ program is a fun extension of our pet-friendly nature as well as our emphasis on indulging the senses to heighten the travel experience,” says Steve Pinetti, Senior Vice President of Sales & Marketing for Kimpton Hotels and Restaurants. “‘Guppy Love’ offers one more unique way to relax, indulge and promote health of mind, body and spirit in our home-away-from-home atmosphere.”
When individuals or families travel, it can be easy to miss the comforts of home, no matter how enjoyable the trip. Kimpton knows this and, in addition to providing amazing customer service (extended to family pets) they offer a little something extra–a fish–to make the long days and nights away from your own bed more enjoyable.
For today’s Lagniappe (a little something extra thrown in for good measure) here is a deeper understanding of why humans value their pets over other humans.