by Stan Phelps | Mar 29, 2024 | AI, Blue Goldfish
1. Leverage Technology for Personalization and Enhanced CX: Today’s businesses must use data and AI to understand and meet customer needs more effectively.2. The Importance of Differentiation: Just like goldfish can grow based on their environment and genetic...
by Stan Phelps | Apr 13, 2023 | Pink Goldfish
My late Father had a funny saying when talking laissez-faire approach to a future plan or event, “We’ll take a picture and see what develops.” The reference was to film. When you sent a roll to be processed, you never knew what might develop. And...
by Stan Phelps | Feb 8, 2023 | Marketing
A study by Gartner revealed that a five percent decrease in attrition can yield an in- crease between 25 to 95 percent in bottom-line profits. The overwhelming traditional view of marketing is the process of acquiring prospective customers. It is not uncommon to find...
by Stan Phelps | Dec 12, 2022 | Pink Goldfish
It was meant to disparage some motorcycle riders. After an incident in Hollister, California in 1947, the American Motorcycling Association allegedly said, “99% of the motorcycling public are law-abiding; there are 1% who are not.” Instead of seeing this as an insult...
by Stan Phelps | Sep 10, 2022 | Pink Goldfish
The first is from Jennifer Cohen. Jen shares a brilliant insight on TikTok. Her podcast guest tells the story about a friend who was struggling with online dating. Her profile pictures were good. She was attractive, but she wasn’t getting past a third date. Her...
